Volunteer
Heritage Ambassadors are museum volunteers with varied roles ranging from working at reception, giving guided tours, to behind the scenes in collections and/or creating engaging digital content.
Why be a Heritage Ambassador
If you enjoy interacting with others and have a desire to share the history of firefighting from its beginning through to our modern-day service you’ll fit right in! We are committed to providing the best possible experience for everyone who gives their time with a view to helping us share our rich and interesting history. In addition to a supportive and encouraging environment, the unique opportunity to support the Museum of Scottish Fire Heritage and the wider Scottish Fire and Rescue Service community, you will gain:
- Training and support to develop as an integral part of our team
- Opportunity to develop your transferable skills
- Useful experience whilst undertaking meaningful projects and responsibilities
- Spend time doing something you enjoy and meet others with similar interests
Heritage Ambassador Roles
We have six volunteer roles for you to get involved in. Please note that sometimes we will recruit for specific roles and not others depending on the needs of the museum.
We reguarly recruit for the following roles:
- Front of House – provide a warm, friendly, and efficient visitor experience
- Gallery Guide – offer an engaging and informative experience for visitors to the museum
- Education and Outreach – engage with and help deliver sessions to visiting schools and educational groups
Periodically we will recruit for volunteers interested in the following:
- Special Events – assist in the organisation and delivery of special events and activities
- Digital Content – assist in creating an engaging online experience
- Collections Care – on scheduled days assist in our museum collection stores

We are a member of Make Your Mark which aims to increase the number and diversity of heritage volunteers in Scotland.